Refund policy

Returns & Refunds Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to

request a return.

To be eligible for a return, your item must be in the same condition that you received it,

unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof

of purchase.

To start a return, you can contact us at vanda2022@yahoo.com or using our Contact Us

Nordecity.com .

If your return is accepted, we will send you a return shipping label, along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at vanda2022@yahoo.com or using our

Damages and Issues With Your Product

Please inspect your order upon reception and contact us immediately if the item is defective,

damaged or if you receive the wrong item so that we can evaluate the issue and make it right

for you.

Exceptions / Non-returnable Items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or

plants), custom products (such as special orders or personalized items), and personal care

goods (such as beauty products). We also do not accept returns for hazardous materials,

flammable liquids, or gases. Please get in touch if you have questions or concerns about your

specific item.

Exchanges / Replacements

The fastest way to ensure you get what you want is to return the item you have, and once the

return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the

refund was approved or not. If approved, you’ll be automatically refunded on your original

payment method. Please remember it can take some time for your bank or credit card

company to process and post the refund too.